As a small travel business, we have seen the impacts of COVID-19 first hand on our business, partners and customers. It has been a challenging time for all. After having many trips and travelers affected by cancelations, we are excited to welcome guests back! As always, the safety of our guests is our number one priority, and we have worked hard to come up with plans and procedures to ensure your physical and financial health and financial safety so you can feel secure when you decide to join us! Read our COVID Q&A below, and feel free to email us with any additional questions you have. Thank you to everyone who has shown their support - it means more than you know - and we hope to see you on a Ketanga Fitness Retreat soon!
What happens if there is a travel ban or required quarantine for my retreat destination? In the case that a retreat can't move forward as planned because of travel restrictions in the retreat destination or returning to the US from that destination, the retreat will be postponed. You will have the opportunity to either join the new dates or receive a refund.
Please note: If you’re traveling internationally, you can find the latest country-specific information through the U.S. Department of State website. If you’re traveling to or within the U.S., please visit the CDC State and Territorial Health website for up-to-date restrictions. You are responsible for knowing the restrictions at the time you register based on your home location. No refunds will be made for travel restrictions already in place at the time of registration.
How are you making sure guests are as safe as possible on a retreat? We are doing our very best to ensure the highest standards of sanitation and safety on our retreats. Some international destinations will be requiring travelers to take a COVID test prior to departure and to show a negative result. The test must be taken within a specified time frame (depending on the country), and we highly encourage guests to quarantine between their test and their departure. The hotel partners we are working with are all adhering to - and often going above and beyond - their local government's requirements for health and safety of guests. Additionally, upon joining the retreat, your workouts, activities and meals will be outdoors and in spacious areas (with limited, if any, equipment sharing) to the best of our ability.
Will my retreat itinerary be affected? We will do our very best to keep the itineraries as close to the original as possible, and we will only make adjustments to scheduling or activities to help ensure your safety!
What happens if I get COVID-19 and can't attend? We always strongly suggest purchasing travel insurance which can often save you money and stress in case of a covered reason for trip cancelation. Be sure to always review what is and isn't covered so you can find the policy that works for you.
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