Ketanga Fitness Retreats Terms & Conditions
These Booking Conditions apply to any travel product and/or service you have booked with or purchased from Ketanga Fitness Retreats, LLC (“Ketanga”), and govern the contractual relationship between you (“Customer”) and Ketanga. By making a booking and paying your deposit you accept the following booking terms and conditions. Please note that all retreats are subject to availability and all prices are subject to change without notice until paid in full.
Health, Fitness, & Medical
All Customers are obligated to complete any provided medical / fitness forms honestly, accurately, and completely. Customers should consult their physician prior to starting a fitness program and/or participating in an active retreat. Ketanga encourages all Customers to seek their physician’s advice regarding necessary or advisable vaccinations, medical precautions, or other medical concerns regarding the entirety of Customers' travel with Ketanga.
Payment & Deposits
All deposits are non-refundable. By putting down a deposit, Customer is agreeing to the Terms & Conditions and is making a commitment to pay the balance in full by the specified date, 90 days prior to the start date of the retreat unless advised otherwise by the Ketanga retreat website or a Ketanga representative. Any trip purchased within 90 days of departure must be paid in full at the time of booking. Failure to pay balance by the specified date will result in forfeiture of deposit and cancellation of trip as well as cancellation fees as outlined below.
Refunds and Cancelations
The cancelation policy for a Ketanga Fitness Retreat is outlined below:
Cancelations by the Customer:
In the case that a Customer must cancel a fitness retreat, the following cancelation fees will be incurred unless otherwise specified for a particular retreat:
Refunds by Ketanga:
Any refund made by Ketanga to customer will be less the processing fee (when applicable) of 3.5% unless the refund is due to Ketanga canceling the trip where there is an approved refund in full.
Cancelations by Ketanga:
In the case that Ketanga must cancel a trip for any reason, Ketanga will attempt to postpone the trip or cancel completely. In the case of postponement, guests will have the first choice to maintain their booking. In the chance of cancelation, all fees paid to Ketanga will be reimbursed and the original non-refundable deposit may be given as a credit towards a future retreat. Ketanga is not responsible for airfare cancellation fees.
Retreat postponement:
Unless otherwise specified by a Ketanga representative, if a retreat is postponed, guests will have the option to either transfer to the new dates or to receive a refund. For any guest who chooses to join the new postponed dates of the retreat, the standard cancelation policy will be put into effect for the new trip dates.
Non-responsive customer:
In the case that the customer has not completed the required waiver/medical forms or has not responded to outreach by Ketanga, and it is 14 days prior to the start of the retreat, Ketanga reserves the right to cancel customer's reservation on the retreat. No refunds will be provided.
Bookings sold on a share basis
Bookings may be accepted where a solo-traveling guest requests to share a room with another solo-traveling guest. In this case, every effort will be made to comply with specific requests; however, this is not always possible and Ketanga accepts no responsibility for guaranteeing a roommate or for any incompatibility between persons sharing rooms. If another solo-traveling guest is not available to share a room at the time of final payment 90 days prior to the retreat, the Customer must pay the difference for a single room. If the Customer ends up finding a roommate after final payment has been received, Customer will receive a refund on the difference in price.
Fluid Pricing
Ketanga operates on the basis of fluid pricing where pricing may change due to various factors including, but not limited to, market conditions and spot specials. We therefore reserve the right to change our prices without notice. This can mean that different passengers on the same tour may have been charged different prices. Ketanga Fitness Retreats will not enter into any correspondence regarding any such variation in pricing. Our current pricing can be found on our website.
Airline Schedule Changes
Ketanga is not responsible for any schedule changes imposed by airlines. While we will do our best to reschedule your touring and accommodation, Ketanga is not responsible for any additional costs nor services missed as a result of an airline-imposed schedule change.
Travel & Accommodation
Hotels, shuttle services or other constituent elements of a fitness retreat will be arranged by Ketanga with suppliers local to the regions in which the retreat operates, who may themselves engage the services of other local operators and/or sub-contractors. Ketanga will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into these Terms, and the Customer assents to those terms and conditions and the limitations and obligations contained therein. These may limit or exclude liability of the supplier. The liability of Ketanga will not exceed that of any supplier. All suppliers will be selected and assessed by Ketanga in reference to local laws and regulations in the relevant country of operation. Neither Ketanga nor any carrier is liable for the acts or omissions of any independent contractors.
Travel Documents & Taxes
It is your responsibility to ensure that all passports, visas, travel permits, health certificates, and other documentation required for the tour are obtained and are in order. You are responsible for any additional costs incurred as a result of any failure to comply with these requirements.
Travel Insurance
Travel insurance is not included in any of the fitness retreat prices, but when traveling with Ketanga, it is highly encouraged that you have comprehensive travel insurance to cover you for the full duration of your journey. For more information about travel insurance, you can read here: Travel Insurance.
Liability
Ketanga is not responsible for any damages, expenses, losses, or claims which are attributable to the fault of any Customer, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services that form any part of the Product(s), or a force majeure event.
Images and Marketing
The Customer agrees that while participating in any Ketanga Fitness Retreat or related event or activity, images, photos or videos may be taken by other Customers and/or Ketanga representatives or Coaches that may contain or feature the Customer in part or in whole. The Customer acknowledges that they consent to any such pictures being taken and agree that Customer hereby grants a perpetual, royalty-free, worldwide, irrevocable license to Ketanga, its affiliates and assigns, to reproduce for any purpose whatsoever (including marketing and promotions), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to the Customer or compensation payable to such Customer.
Refusal of Service
Ketanga retains the right to refuse service to any Customer at any time, for any lawful reason whatsoever, in its sole discretion.
Coach Conditions
Ketanga reserves the right to replace a Coach with another of similar experience and skills, in its reasonable discretion, in the case that the said Coach is unable to host the trip.
Amendments
Ketanga reserves the right to update and/or alter these Terms at any time and shall post the amended Terms of the Ketanga website (www.ketangafitness.com/tc).
Consent to Conditions
By making any booking, you agree to comply with these Terms & Conditions and warrant that you have obtained agreement to these Terms & Conditions from all other Customers for whom the booking is made. You are responsible for the total price of all bookings that you make.
Indemnification
You agree to indemnify, defend and hold Ketanga and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense including reasonable attorneys’ fees, related to your violation of these Terms and Conditions or use of this Site.
To the fullest extent allowed by law, you agree that you will not institute any lawsuit or other legal action against Ketanga, its officers, directors, delegates, employees, staff, instructors, agents, representatives, servants, or assigns and all organizations and individuals assisting in promoting, conducting or otherwise affiliated with the activity as a result of your participation in or injury from any Ketanga-related, Ketanga-organized, Ketanga-advertised, Ketanga-sponsored or Ketanga-subsidized activity.
Retreat Waiver and Liability Release
In consideration of my participation in this Ketanga Fitness Retreat, I voluntarily elect to participate in this trip and I hereby assume all of the risks of participation, including but not limited to the risk of harm, danger, death, serious personal injury, illness, including but not limited to Covid-19 or other airborne illnesses, and personal property damage. I release, discharge, and covenant not to sue Ketanga Fitness Retreats, LLC and the Coach, their respective affiliates, officers, members, representatives, agents, clients, contractors, and employees from any and all liability, claims, losses, injuries, damages, costs, demands, or causes of action of any nature whatsoever which arise out of or relate in any way to my participation in the workouts, the activities, or anything else related to the trip. I acknowledge that this retreat may involve a test of my physical and mental limits and I hereby certify that there are no health-related reasons or problems that preclude my participation in the workouts and activities, and that I have not been advised to not participate by a qualified medical professional. I understand it is my responsibility to consult my physician before beginning any exercise program or participating in an active retreat.
I acknowledge that this Waiver and Liability Release will be used by the retreat/event holders, sponsors, and organizers of the event, the workouts, and the activities in which I may participate, and that it will govern my actions and responsibilities. I hereby consent to releasing photos of myself and my likeness that may be taken during the retreat for use by Ketanga and/or retreat partners. I hereby consent to receive medical treatment, which may be deemed advisable in the event of injury, accident, and/or illness during this activity or event. I acknowledge that Ketanga Fitness Retreats, LLC has highly recommended I purchase a comprehensive travel insurance policy for this retreat. This Waiver and Liability Release Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law. By signing up for this retreat, I have voluntarily read and agreed to the Terms and Conditions (ketangafitness.com/tc) provided by Ketanga Fitness Retreats.
WAIVER/RELEASE FOR COMMUNICABLE DISEASES INCLUDING COVID-19
Ketanga Fitness Retreats, LLC (Ketanga) will use its best efforts to institute and implement preventative measures to reduce the spread of COVID-19; however, Ketanga cannot guarantee that you may not become infected, exposed or otherwise contract COVID-19 while attending, participating in or otherwise engaging in any activities at or in connection with Ketanga.
ASSUMPTION OF RISK / WAIVER OF LIABILITY / INDEMNIFICATION AGREEMENT
In consideration of being allowed to participate in the Ketanga Fitness Retreats, LLC (Ketanga) retreat program and related events and activities, I acknowledge and agree that:
I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND AND AGREE TO ITS TERMS FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.
Health, Fitness, & Medical
All Customers are obligated to complete any provided medical / fitness forms honestly, accurately, and completely. Customers should consult their physician prior to starting a fitness program and/or participating in an active retreat. Ketanga encourages all Customers to seek their physician’s advice regarding necessary or advisable vaccinations, medical precautions, or other medical concerns regarding the entirety of Customers' travel with Ketanga.
Payment & Deposits
All deposits are non-refundable. By putting down a deposit, Customer is agreeing to the Terms & Conditions and is making a commitment to pay the balance in full by the specified date, 90 days prior to the start date of the retreat unless advised otherwise by the Ketanga retreat website or a Ketanga representative. Any trip purchased within 90 days of departure must be paid in full at the time of booking. Failure to pay balance by the specified date will result in forfeiture of deposit and cancellation of trip as well as cancellation fees as outlined below.
Refunds and Cancelations
The cancelation policy for a Ketanga Fitness Retreat is outlined below:
Cancelations by the Customer:
In the case that a Customer must cancel a fitness retreat, the following cancelation fees will be incurred unless otherwise specified for a particular retreat:
- 91 days or more before departure – loss of deposit
- 61 to 90 days before departure – loss of deposit and 50% of trip balance
- Within 60 days of departure – loss of 100% of trip payment
Refunds by Ketanga:
Any refund made by Ketanga to customer will be less the processing fee (when applicable) of 3.5% unless the refund is due to Ketanga canceling the trip where there is an approved refund in full.
Cancelations by Ketanga:
In the case that Ketanga must cancel a trip for any reason, Ketanga will attempt to postpone the trip or cancel completely. In the case of postponement, guests will have the first choice to maintain their booking. In the chance of cancelation, all fees paid to Ketanga will be reimbursed and the original non-refundable deposit may be given as a credit towards a future retreat. Ketanga is not responsible for airfare cancellation fees.
Retreat postponement:
Unless otherwise specified by a Ketanga representative, if a retreat is postponed, guests will have the option to either transfer to the new dates or to receive a refund. For any guest who chooses to join the new postponed dates of the retreat, the standard cancelation policy will be put into effect for the new trip dates.
Non-responsive customer:
In the case that the customer has not completed the required waiver/medical forms or has not responded to outreach by Ketanga, and it is 14 days prior to the start of the retreat, Ketanga reserves the right to cancel customer's reservation on the retreat. No refunds will be provided.
Bookings sold on a share basis
Bookings may be accepted where a solo-traveling guest requests to share a room with another solo-traveling guest. In this case, every effort will be made to comply with specific requests; however, this is not always possible and Ketanga accepts no responsibility for guaranteeing a roommate or for any incompatibility between persons sharing rooms. If another solo-traveling guest is not available to share a room at the time of final payment 90 days prior to the retreat, the Customer must pay the difference for a single room. If the Customer ends up finding a roommate after final payment has been received, Customer will receive a refund on the difference in price.
Fluid Pricing
Ketanga operates on the basis of fluid pricing where pricing may change due to various factors including, but not limited to, market conditions and spot specials. We therefore reserve the right to change our prices without notice. This can mean that different passengers on the same tour may have been charged different prices. Ketanga Fitness Retreats will not enter into any correspondence regarding any such variation in pricing. Our current pricing can be found on our website.
Airline Schedule Changes
Ketanga is not responsible for any schedule changes imposed by airlines. While we will do our best to reschedule your touring and accommodation, Ketanga is not responsible for any additional costs nor services missed as a result of an airline-imposed schedule change.
Travel & Accommodation
Hotels, shuttle services or other constituent elements of a fitness retreat will be arranged by Ketanga with suppliers local to the regions in which the retreat operates, who may themselves engage the services of other local operators and/or sub-contractors. Ketanga will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into these Terms, and the Customer assents to those terms and conditions and the limitations and obligations contained therein. These may limit or exclude liability of the supplier. The liability of Ketanga will not exceed that of any supplier. All suppliers will be selected and assessed by Ketanga in reference to local laws and regulations in the relevant country of operation. Neither Ketanga nor any carrier is liable for the acts or omissions of any independent contractors.
Travel Documents & Taxes
It is your responsibility to ensure that all passports, visas, travel permits, health certificates, and other documentation required for the tour are obtained and are in order. You are responsible for any additional costs incurred as a result of any failure to comply with these requirements.
Travel Insurance
Travel insurance is not included in any of the fitness retreat prices, but when traveling with Ketanga, it is highly encouraged that you have comprehensive travel insurance to cover you for the full duration of your journey. For more information about travel insurance, you can read here: Travel Insurance.
Liability
Ketanga is not responsible for any damages, expenses, losses, or claims which are attributable to the fault of any Customer, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services that form any part of the Product(s), or a force majeure event.
Images and Marketing
The Customer agrees that while participating in any Ketanga Fitness Retreat or related event or activity, images, photos or videos may be taken by other Customers and/or Ketanga representatives or Coaches that may contain or feature the Customer in part or in whole. The Customer acknowledges that they consent to any such pictures being taken and agree that Customer hereby grants a perpetual, royalty-free, worldwide, irrevocable license to Ketanga, its affiliates and assigns, to reproduce for any purpose whatsoever (including marketing and promotions), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to the Customer or compensation payable to such Customer.
Refusal of Service
Ketanga retains the right to refuse service to any Customer at any time, for any lawful reason whatsoever, in its sole discretion.
Coach Conditions
Ketanga reserves the right to replace a Coach with another of similar experience and skills, in its reasonable discretion, in the case that the said Coach is unable to host the trip.
Amendments
Ketanga reserves the right to update and/or alter these Terms at any time and shall post the amended Terms of the Ketanga website (www.ketangafitness.com/tc).
Consent to Conditions
By making any booking, you agree to comply with these Terms & Conditions and warrant that you have obtained agreement to these Terms & Conditions from all other Customers for whom the booking is made. You are responsible for the total price of all bookings that you make.
Indemnification
You agree to indemnify, defend and hold Ketanga and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense including reasonable attorneys’ fees, related to your violation of these Terms and Conditions or use of this Site.
To the fullest extent allowed by law, you agree that you will not institute any lawsuit or other legal action against Ketanga, its officers, directors, delegates, employees, staff, instructors, agents, representatives, servants, or assigns and all organizations and individuals assisting in promoting, conducting or otherwise affiliated with the activity as a result of your participation in or injury from any Ketanga-related, Ketanga-organized, Ketanga-advertised, Ketanga-sponsored or Ketanga-subsidized activity.
Retreat Waiver and Liability Release
In consideration of my participation in this Ketanga Fitness Retreat, I voluntarily elect to participate in this trip and I hereby assume all of the risks of participation, including but not limited to the risk of harm, danger, death, serious personal injury, illness, including but not limited to Covid-19 or other airborne illnesses, and personal property damage. I release, discharge, and covenant not to sue Ketanga Fitness Retreats, LLC and the Coach, their respective affiliates, officers, members, representatives, agents, clients, contractors, and employees from any and all liability, claims, losses, injuries, damages, costs, demands, or causes of action of any nature whatsoever which arise out of or relate in any way to my participation in the workouts, the activities, or anything else related to the trip. I acknowledge that this retreat may involve a test of my physical and mental limits and I hereby certify that there are no health-related reasons or problems that preclude my participation in the workouts and activities, and that I have not been advised to not participate by a qualified medical professional. I understand it is my responsibility to consult my physician before beginning any exercise program or participating in an active retreat.
I acknowledge that this Waiver and Liability Release will be used by the retreat/event holders, sponsors, and organizers of the event, the workouts, and the activities in which I may participate, and that it will govern my actions and responsibilities. I hereby consent to releasing photos of myself and my likeness that may be taken during the retreat for use by Ketanga and/or retreat partners. I hereby consent to receive medical treatment, which may be deemed advisable in the event of injury, accident, and/or illness during this activity or event. I acknowledge that Ketanga Fitness Retreats, LLC has highly recommended I purchase a comprehensive travel insurance policy for this retreat. This Waiver and Liability Release Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law. By signing up for this retreat, I have voluntarily read and agreed to the Terms and Conditions (ketangafitness.com/tc) provided by Ketanga Fitness Retreats.
WAIVER/RELEASE FOR COMMUNICABLE DISEASES INCLUDING COVID-19
Ketanga Fitness Retreats, LLC (Ketanga) will use its best efforts to institute and implement preventative measures to reduce the spread of COVID-19; however, Ketanga cannot guarantee that you may not become infected, exposed or otherwise contract COVID-19 while attending, participating in or otherwise engaging in any activities at or in connection with Ketanga.
ASSUMPTION OF RISK / WAIVER OF LIABILITY / INDEMNIFICATION AGREEMENT
In consideration of being allowed to participate in the Ketanga Fitness Retreats, LLC (Ketanga) retreat program and related events and activities, I acknowledge and agree that:
- Wearing a mask is NOT required by participants or group leaders unless dictated by the group leader or CDC at any given time.
- Participation includes possible exposure to and illness from infectious diseases including but not limited to MRSA, influenza, and COVID-19.
- I will not attend the retreat or retreat activities if I am sick, have tested positive for COVID-19, or have been recently exposed to COVID-19; and,
- 4.I KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown, EVEN IF ARISING FROM THE NEGLIGENCE OF THE RELEASEES or others, and assume full responsibility for my participation; and, I willingly agree to comply with the stated and customary terms and conditions for participation as regards protection against infectious diseases. If, however, I observe and any unusual or significant hazard during my presence or participation, I will remove myself from participation and bring such to the attention of the nearest official immediately; and,
- I, for myself and on behalf of my heirs, assigns, personal representatives and next of kin, HEREBY RELEASE AND HOLD HARMLESS Ketanga Fitness Retreats, LLC their officers, officials, agents, and/or employees, other participants, sponsoring agencies, sponsors, and if applicable, owners and lessors of premises used to conduct the event (“RELEASEES”), WITH RESPECT TO ANY AND ALL ILLNESS, DISABILITY, DEATH, or loss or damage to person or property, WHETHER ARISING FROM THE NEGLIGENCE OF RELEASEES OR OTHERWISE, to the fullest extent permitted by law
I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND AND AGREE TO ITS TERMS FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.